Privacy Policy

Last updated October 2026

JWS Marketing respects your privacy and is committed to protecting your personal information. This policy explains what information we collect, how we use it and the rights you have.

Who we are

JWS Marketing provides marketing strategy, consultancy and communications services.

JWS Marketing is the trading name of JWS and Associates, registered number 07398524.

For data protection purposes, JWS Marketing is the data controller responsible for the personal information covered by this policy.

Contact details

Email: jenny@jwsmarketing.co.uk
Business address: 2 Rowley Hill, Fenay Bridge, Huddersfield, HD8 0JF

Information we collect

We may collect and process:

  • Your name, job title and organisation
  • Your email address and telephone number
  • Information you provide through our contact form, by email, over the telephone or during meetings
  • Information relating to an enquiry, proposal, project or client relationship
  • Billing, payment and transaction information
  • Your communication and marketing preferences
  • Technical information about how you use our website, including your IP address, browser,
    device and pages visited
  • Information available from public sources, such as your organisation’s website or professional
    social media profile

Please do not send sensitive personal information through the website unless it is necessary and we have agreed
a secure way to receive it.

How we use your information

We may use your personal information to:

  • Respond to enquiries
  • Arrange introductory calls or meetings
  • Prepare proposals and provide our services
  • Manage projects and client relationships
  • Work with trusted delivery partners on agreed projects
  • Manage invoices, payments and business records
  • Operate, secure and improve our website
  • Understand how visitors use the website
  • Send relevant marketing communications where permitted
  • Meet our legal, regulatory and tax obligations
  • Establish or defend legal claims

Our lawful bases

We will only use your personal information where we have a lawful basis to do so. Depending on the
circumstances, this may be:

  • Contract: to provide services you have requested or take steps before entering into a contract
  • Legitimate interests: to respond to business enquiries, manage relationships, improve our services and market
    JWS Marketing, where those interests are not overridden by your rights
  • Consent: where you have actively agreed to receive certain communications or allow non-essential cookies
  • Legal obligation: where we need to keep or disclose information to comply with the law.

You can withdraw your consent at any time. This will not affect processing that took place before consent was withdrawn.

Marketing communications

We may send relevant business-to-business marketing communications where we have your consent or where the law allows us to rely on legitimate interests.


You can stop receiving marketing communications at any time by:

  • Using the unsubscribe option in an email
  • Contacting us at jenny@jwsmarketing.co.uk

 

We will continue to send essential communications relating to an enquiry, project, contract or invoice where
necessary.

Who we share information with

We may share personal information with trusted organisations and specialists that help us operate the business and deliver our services, including:

  • Brand, design, content, PR, digital and web specialists
  • Website hosting and maintenance providers
  • Email, cloud storage and business software providers
  • Accountants and professional advisers
  • Analytics and technology providers
  • Regulators, courts or public authorities where required by law

These organisations may act as data processors or, in some circumstances, as independent data controllers.
We only share the information needed for the relevant purpose. We do not sell your personal information.

Working with delivery partners

JWS Marketing works with a trusted network of independent specialists. Where a partner is involved in your
project, we may share relevant contact details and project information with them.

We will only do this where it is necessary to deliver the agreed work or where you have been informed of their
involvement.

International transfers

Some technology providers may store or process information outside the UK.

Where personal information is transferred internationally, we will take appropriate steps to protect it. These may
include using UK adequacy regulations, approved contractual safeguards or another lawful transfer mechanism.

How long we keep information

We keep personal information only for as long as it is reasonably needed. As a general guide:

  • Enquiry information is normally retained for up to two years after the last contact
  • Client and project records are normally retained for up to six years after the relationship ends
  • Financial records are kept for the period required by tax and accounting law
  • Marketing information is retained until you unsubscribe, object or it is no longer relevant
  • Cookie information is retained for the period shown in our Cookie Policy

We may keep information for longer where required by law or in connection with a legal claim.

How we protect information

We use reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no online service or method of transmission can be guaranteed to be completely secure.

Your data protection rights

Depending on the circumstances, you may have the right to:

  • Ask for a copy of your personal information
  • Ask us to correct inaccurate or incomplete information
  • Ask us to delete your information
  • Ask us to restrict how we use it
  • Object to certain uses, including direct marketing
  • Ask for information to be transferred to you or another provider
  • Withdraw consent at any time
  • Raise a concern about how your information is used

To exercise any of these rights, contact Jenny@jwsmarketing.co.uk

We may need to confirm your identity before responding. Data protection rights are subject to certain legal conditions and exemptions.

Complaints

If you have concerns about how we use your information, please contact us first so we can try to resolve them.

You also have the right to complain to the Information Commissioner’s Office:

Website: www.ico.org.uk
Telephone: 0303 123 1113

Links to other websites

Our website may contain links to websites operated by other organisations. We are not responsible for their content, security or privacy practices. You should review the privacy policy of any external website you visit.

Children’s information

Our website and services are intended for business users and are not directed at children. We do not knowingly collect personal information from children through the website.

Changes to this policy

We may update this policy to reflect changes to our services, website or legal obligations. The latest version will always be published on this page.

Experience. Perspective. Results.

With over 15 years’ experience across B2B sectors, JWS Marketing combines strategic thinking, commercial acumen and a trusted network of specialists to deliver marketing and growth consultancy that makes a difference.

We’re not an agency. We’re your partner, focused on your success, invested in your growth and committed to delivering real results.